Last Updated: January 2020
COLLECTION AND USE OF PERSONAL INFORMATION
Information we collect from Website visitors
You may visit our Website without providing any personal information. However, in order to use certain features of our Website you may be required to provide personal information.
Contact Us. If you contact us through the Website or by other means, we will collect your name, contact information, business information, and other information that you choose to provide. We use this information to respond to your request or inquiry.
Newsletter. Our Website may offer you the opportunity to sign up for our newsletter or to receive other information from us, including about products, services and events. If you choose to sign up for these communications, we will collect your name, contact information and business information in order to send you these communications.
Online Orders and Account Access. Our Website may offer our existing customers the opportunity to log in to their account online to view and pay invoices and to place orders. For these purposes, we may collect account username and password, billing and shipping address, name and other contact information, payment card or banking information and information about purchases.
We may also use the personal information you provide for other purposes with your consent or as permitted or required by law.
Information we collect automatically
When you visit our Website, we automatically collect your IP address, the date and time of your visit, the pages you visit, the features you use, and, if applicable, the referring URL you came from. We use this information to improve our Website and services.
For your convenience, we may offer links from our Website to other websites. We do not control, and are not responsible for, the personal information handling practices of other websites. We encourage you to consult the privacy policies for these websites before providing any personal information.
DISCLOSURE OF PERSONAL INFORMATION
Service Providers. We may use service providers to provide certain services on our behalf such as website hosting, data hosting and processing, analytics, marketing and advertising, payment processing, shipping, communications and other services. Some of these service providers may be located outside of Canada, including in the United States.
Business transactions. If the Company is sold or merged with another entity, we may share your personal information as part of that transaction.
Legal. We and our service providers may disclose personal information in response to a search warrant or other legally valid inquiry or order (which may include lawful access by Canadian, US or other foreign governmental authorities, courts or law enforcement agencies) or as otherwise required or permitted by law.
SECURITY OF PERSONAL INFORMATION
We have implemented security measures in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. However, please be aware that no security measures can offer absolute security and therefore it is possible that your personal information may be lost, stolen, or accessed without authorization.
RETENTION OF PERSONAL INFORMATION
YOUR RIGHTS WITH RESPECT TO PERSONAL INFORMATION
You may request access to or correction of your personal information in our control by contacting us as described below. You may also withdraw your consent to our processing of your personal information. Your right to access or correct your personal information, and withdraw consent, is subject to certain legal restrictions and we take steps to verify identity before providing access or making corrections.